Technology certainly hogs the spotlight in the logistics industry, but anyone who has been in the industry long enough understands that relationships — with shippers, carriers, and employees — matter too. Is that still the case in this age of digital transformation? Does technology play a role in building relationships? Is it part of the business case and value proposition today? Those are the main questions that Mark Ford, Chief Operating Officer at BlueGrace Logistics, and Prasad Gollapalli, Founder and CEO of Trucker Tools, discuss in this Talking Logistics episode.
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