Industry Trends

Lightning Storm at Night

How to Sleep in a Supply Chain Storm

In his book “Have a Little Faith,” Mitch Albom shares the following story from a sermon given by Rabbi Albert Lewis in 1975: “A man

Empty shelves in supermarket

What’s Choking Food Supply Chains?

After the Thanksgiving holiday in the US, a co-worker in Florida commented that her grocery store was restricting cream cheese purchases, creating a buzz and

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Product Returns: Another Moment of Truth

I’ve said in the past that last-mile delivery is a new moment of truth, a moment where you can further delight your customer and strengthen