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Should companies put customers or employees at the center of their universe? There are two competing thoughts on this question, as illustrated by Jeff Bezos
Eight years ago yesterday I began my career as an entrepreneur. I spent the day (and the next three weeks) as a juror in a
It was my youngest son’s Bar Mitzvah this past Saturday, and as is customary at our congregation, he prepared a brief sermon reflecting on what
Did you make any New Year’s Resolutions for 2018? If you’re a supply chain or logistics executive and you’re looking for ways to improve as
Every morning the alarm goes off, I hit the snooze button. It’s a motion I’ve perfected over 30 years reaching for the same alarm clock
Author’s note: I have jury duty today. The last time I reported for jury duty, seven years ago this month, I got selected as a