Last week, at the Four Seasons resort in Orlando, I attended a meeting organized by a leading logistics service provider for its sales executives. I moderated several workshops and a fireside chat with the attendees. One of the topics that we discussed was customer experience. I showed them the chart below from a research study […]
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I was in Orlando, Florida this week moderating workshops for a logistics service provider client. I was hoping for 70F+ weather, but even Florida fell victim to the Polar Vortex, with temperatures only in the 50s (which felt tropical, nonetheless, compared to Chicago and Boston). I woke up at 2:15 am on Wednesday and couldn’t […]
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The digitization of freight is one topic that has generated a lot of industry buzz and animated discussion over the past couple of years, but also a lot of confusion and questions. What exactly is freight digitization? Is it a disruptive force in the industry or a transformational one? And what actions should companies take […]
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Whether you’re talking about the Amazon Effect and the rapid growth of e-commerce, the changing global trade management landscape, or what’s happening on the technology front, it’s clear that the rules for success in supply chain management are changing. What are these new rules for success? How should companies respond? What role is technology playing? […]
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Editor’s Note: “Above the Fold” is a new segment on Talking Logistics where we spend a couple of minutes discussing a headline or two from last week’s supply chain and logistics news and raise a question for you to answer. As reported last week by Material Handling and Logistics, the transportation and warehousing sector experienced […]
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Preparing for the Future of Supply Chains
If you could tell a warehouse manager back in 1980 that someday robots would be working alongside humans in the racks, or that individual items could be tracked and traced in real time, they would have laughed it off as science fiction. Every day, innovations that weren’t even conceivable a decade ago are used without […]
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