Archive for Business Advice

Using Business Intelligence to Navigate Supply Chains

Karen Sage, Chief Marketing Officer at MercuryGate, addresses the following questions and more in this timely and informative episode: Why is converting data into actionable intelligence so important today? What are the main challenges shippers and logistics service providers face in this area? How have BI/analytics capabilities in TMS evolved over the years? What are […]

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Your Supply Chain Strategy is Your Business Plan (Unless It’s Not)

More than 14 years ago, when I was still a relatively new supply chain analyst, I attended the CSCMP Annual Conference, and I still remember these words delivered by Michael Eskew, former Chairman and CEO of UPS, in his keynote presentation: “We’re seeing a dynamic shift in the relationship between business plans and logistics, a […]

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Defining Next-Generation TMS and Users

What are some of the factors that are driving the need for innovation in transportation management systems (TMS)? “It’s all about customer satisfaction,” said Mike Dieter, Chief Technology Officer at Transplace in a recent episode of Talking Logistics. “Making sure, for example, that a truckload of sugar gets to the factory on time…We have to […]

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Wells Fargo: The Importance of Culture and the Dangers of Perverse Incentives

John Stumpf, the CEO of Wells Fargo, was grilled by senators yesterday over the company’s “pressure cooker sales culture” that led employees to create millions of unwanted or fictitious customer accounts in order to meet sales goals. Although the story is in the headlines today, the bank’s practices were first reported by the Los Angeles […]

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Beyond the Basics: Exploring the Value Levers of Freight Audit

Freight Audit may not be the sexiest aspect of transportation management, but that doesn’t mean it doesn’t play a critical role in helping companies effectively manage and control their transportation spend, as well as provide valuable insight to drive continuous improvement. The first step is understanding the value levers of freight audit and how to […]

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At the Starting Line: New Year’s Resolutions for Supply Chain and Logistics Executives

Happy New Year! I hope you all had a fun and relaxing holiday. If you’re like me, today is about easing back into the work routine — like a runner stepping to the starting line and making sure his shoelaces are tied one last time before the race begins. What challenges and opportunities lie ahead? […]

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