In the not too distant past, before the rise of e-commerce, “Please allow 4-6 weeks for delivery” was the standard lead time for just about anything you ordered via mail or telephone. Even a book or clothing item took that long to deliver. A lot has changed since then. Today, last-mile delivery is one of the hottest segments in the supply chain. Why is it in the spotlight? What is the biggest challenge companies face with last-mile delivery? How can technology help companies achieve the right balance between cost and customer experience? Those are the main questions that Walter Heil, Senior Vice President of Business Americas at Locus.sh, discusses in this Talking Logistics episode.
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