Note: Today’s post is part of our “Editor’s Pick” series where we highlight recent posts published by our sponsors that provide practical knowledge and advice on timely and important supply chain and logistics topics. This post from PINC’s blog highlights six warehouse metrics that all companies should be tracking, monitoring, and acting upon.
In this fast-paced distribution environment, knowing where products are at any given time—and how quickly they can be packed, shipped, and delivered—is a “must have” that most companies continue to struggle with. To meet the demands of a customer base that expects next-day, and two-day deliveries; perfect order accuracy; and reliable shipment status updates; companies need accurate and real-time inventory visibility across all segments of their supply chains.
“Unfortunately, despite the effort and resources invested to date, many companies are still not performing to their full potential when it comes to omni-channel fulfillment, and they continue to experience challenges related to inventory visibility and optimization,” Adelante SCM points out in a recent inventory insights report. In fact, 30% of companies say their omni-channel fulfillment performance (relative to peers in their industry) is “below average.”
Here’s the good news: there are key warehousing metrics that companies can establish and track to improve order fulfillment speed, decrease transit times, and keep customers happy.