It’s been a roller coaster ride for shippers and carriers the past few years. Remember 2018, when transportation spend went through the roof due to capacity constraints? And then last year, the pandemic upended the transportation market once again, and its effects are still shaping today’s procurement practices. Does this signal that the time has come to transform the transportation procurement process? Many shippers believe so, but in what ways? How do you get started? Those are some of the key questions Heather Mueller, Chief Operating Officer at Breakthrough, discusses in this episode.
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