At a recent industry conference, a shipper asked me many questions about transportation procurement, such as, “How do you best determine how long and how
As if transportation and logistics executives didn’t already have enough challenges to deal with, high fuel prices have been added to their plate. As reported
Creating a superior customer experience has become a significant competitive differentiator across many industries. Yet, many companies overlook a critical contributor to customer experience —
Where’s my truck or shipment? When will it arrive? Is the truck available? Answering these questions has traditionally involved making time-consuming “check calls” to carriers
For a long time, companies had been redesigning their supply chain networks and practices to become more demand driven. However, with the pandemic-related disruptions in
Supply chain visibility has been top-of-mind for logistics professionals for at least two decades, yet it remains a work-in-progress for many companies. To help companies
