When you think of supply chain management, capabilities such as agility, responsiveness, and flexibility often come to mind. But an important capability you might not
Over halfway through 2022 we are still dealing with significant risk and uncertainty in supply chain management. And if you’re an importer or exporter moving
At a recent industry conference, a shipper asked me many questions about transportation procurement, such as, “How do you best determine how long and how
As if transportation and logistics executives didn’t already have enough challenges to deal with, high fuel prices have been added to their plate. As reported
Creating a superior customer experience has become a significant competitive differentiator across many industries. Yet, many companies overlook a critical contributor to customer experience —
Where’s my truck or shipment? When will it arrive? Is the truck available? Answering these questions has traditionally involved making time-consuming “check calls” to carriers
