
The Evolving Complexity in the Parcel Environment
The COVID-19 pandemic has put a major spotlight on parcel shipments as consumers and businesses have accelerated the shift to online purchases. At the same

The COVID-19 pandemic has put a major spotlight on parcel shipments as consumers and businesses have accelerated the shift to online purchases. At the same

If there is a silver lining to the Covid-19 pandemic, it’s that the pandemic has raised the general public’s awareness of the critical role of

“When the going gets tough, the tough get going.” That saying is especially true this year with what companies across all industries, including freight brokers,

The transportation market, and its supporting technology, have changed dramatically over the 20+ years that I’ve been an industry analyst. The challenges transportation executives face

Even in normal times, transportation professionals have their hands full dealing with all sorts of exceptions and disruptions. The current COVID-19 pandemic is further magnifying

Considering that customers are at the tail end of the outbound supply chain, and companies across all industries are competing on customer experience, it’s not