On Tony Hsieh, Customer Experience, and Logistics Outsourcing
Adrian Gonzalez
November 30, 2020
There is a lot of focus today on competing on customer experience and the role of supply chain and logistics in enabling it. But one
The Importance of Digital Transformation for Logistics Service Providers and Carriers
Adrian Gonzalez
November 9, 2020
If there is a silver lining to the Covid-19 pandemic, it’s that the pandemic has raised the general public’s awareness of the critical role of
The Convergence Continues (3PL, TMS, RTV Trends)
Adrian Gonzalez
September 8, 2020
A few weeks ago, I wrote about the ongoing convergence of 3PL and TMS business models. I also wrote about how transportation management systems (TMS)
Two Important Questions for Transportation Executives
Adrian Gonzalez
July 8, 2020
For many companies, the impact of the COVID-19 pandemic on their transportation operations has been one of two extremes: a large (unexpected) surge in shipments
The Ongoing Convergence of 3PL and TMS Business Models
Adrian Gonzalez
July 6, 2020
What is a third-party logistics provider (3PL)? What is a transportation management system (TMS)? For more than 20 years, I’ve been exploring those questions, and
Above the Fold: Supply Chain Logistics News (February 28, 2020)
Adrian Gonzalez
February 28, 2020
Have you ever been up all night because you couldn’t sleep? That was me last night. I don’t know why. I tossed and turned in
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