Who Comes First: Customers or Employees?
Adrian Gonzalez
July 31, 2019
Should companies put customers or employees at the center of their universe? There are two competing thoughts on this question, as illustrated by Jeff Bezos
Insights from Jeff Bezos’ Letter to Shareholders
Adrian Gonzalez
April 14, 2014
When it comes to enterprise software — especially traditional, in-house implementations — it’s not uncommon for companies to be several versions behind. Why? Upgrading is
Amazon to Deliver Packages Using Drones
Adrian Gonzalez
December 1, 2013
I believe we’re witnessing the birth of a new transportation mode, one that will take many years to develop and mature (but will probably happen
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