When I started as an industry analyst almost 25 years ago, relatively few companies were shipping via parcel. You can say it was a niche mode for a small segment of the market. Fast forward to today, and with the rise of e-commerce, parcel shipping is now a critical mode of transportation for retailers and many manufacturers too, especially during the holiday season that we’re in. So, what is the current state of the parcel shipping market? What challenges and opportunities lie ahead? How can technology like a transportation management system help? Those are the key questions that Richard Palmer, Parcel Sales Director at Uber Freight, discusses in this Talking Logistics episode.
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