Customer Experience Driving Innovation for High-Performing Companies
Editor’s Note: The following is an excerpt of a research report published last week, “Competing on Customer Experience: The Driving Force Behind Supply Chain Innovation.”
Editor’s Note: The following is an excerpt of a research report published last week, “Competing on Customer Experience: The Driving Force Behind Supply Chain Innovation.”
Note: Today’s post is part of our “Editor’s Pick” series where we highlight recent posts published by our sponsors that provide practical knowledge and advice
Companies today are facing significant transportation challenges — tight capacity, rising rates, and more demanding delivery expectations from customers. Navigating through these challenges requires timely
Well, I’m off through the end of next week on a much-needed vacation. So, while I’m off the grid and recharging my batteries, you can
Cyberattack and hacker threats. Robots and self-driving cars. Same-day delivery. Blockchain. Tariffs. Just another typical week in the world of supply chain and logistics. Here’s
I haven’t attended an industry conference over the past year, or participated in a client meeting, where blockchain — along with artificial intelligence (AI) and
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