Industry Trends

Don’t Confuse Excellence with Perfection

For a long time, one of my favorite corporate taglines was Lexus’ “The relentless pursuit of perfection.” The word relentless invokes passion and commitment, which

Uber, the Next Amazon?

Remember when Amazon.com was just an online bookstore? Today the company is a diverse online retailer, for both consumers and businesses, as well as a

3PLs Need to Take Broader Perspective

A few weeks ago at the Transportation Marketing and Sales Association (TMSA) Annual Conference, I gave a keynote presentation challenging third-party logistics providers (3PLs) to

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