Editor’s Note: The following is an excerpt of a research report published last week, “Competing on Customer Experience: The Driving Force Behind Supply Chain Innovation.”
In today’s market, it is imperative for process businesses to pursue digital transformations to meet changing customer expectations, global market demands, and increased competition. Process
Cyberattack and hacker threats. Robots and self-driving cars. Same-day delivery. Blockchain. Tariffs. Just another typical week in the world of supply chain and logistics. Here’s
Nothing gets my heart pumping like cycling to help find a cure for Type 1 Diabetes. I’ve started to ramp up my training for our
Perhaps the most overworked word in the supply chain management lexicon is “visibility.” Yet it’s difficult to overstate the importance of a view into what’s
I’ve been using the same headshot photo for over 16 years. Whenever I email it to conference organizers for speaking engagements, I expect them to
