Archive for Retail

This Week in Logistics News (April 15-19, 2019)

It’s Good Friday and the beginning of Passover, so I’ll keep it short today. This week’s supply chain and logistics news was dominated by investment news, including Sumeru Equity Partners’ investment in 3Gtms (a Talking Logistics sponsor). As I wrote back in October, when it comes to transportation management systems (TMS), there is always something […]

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Another Way to Transform the Customer Experience

We just finished our conference, Descartes Evolution 2019, where the theme was Transforming the Customer Experience. I reflected on a session where our customer explained how they were transforming the customer experience in a unique way in logistics: by extending the planning horizon. The retailer significantly improved its ability to complete repairs on the first […]

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The Evolution of Retail and Customer Expectations

As the evolution of retail and the way consumers purchase goods continues to change, meeting the challenge to effectively serve both consumers and retailers is a strategic challenge for both shippers and carriers. Understanding the ever-changing ecommerce landscape that includes new shopping preferences, fast delivery options, and fluctuating fulfillment infrastructure is critical. Crafting an integrated […]

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Keys to a Successful Dropship Implementation

Editor’s Note: For additional insights and advice on this topic, watch the recent Talking Logistics episode featuring Chad Andrews discussing this topic with Adrian Gonzalez. Omni-channel retailers and manufacturers/distributors require agility to compete and thrive in an industry that is ever-changing due in large part to the Amazon Effect. Retailers are adapting their network for […]

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Important Factors in Last Mile Delivery

Last Mile Delivery is one of the fastest growing, and most difficult, areas in logistics. When you consider that last mile deliveries can account for nearly 30 percent of total delivery costs, and that you can win or lose a customer for life depending on a good or bad delivery experience, its importance cannot be […]

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Cross-Border E-Commerce: Growing Fast, But Still a Messy Reality

“More than a quarter of all revenue for sellers on Amazon globally was from cross-border transactions in 2017, up more than 50 percent from the year prior, Amazon Vice President Eric Broussard said in an interview,” as reported by Jeffrey Dastin in a recent article in Reuters. “That amounts to between $50 billion and $75 billion for […]

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