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If a blog post gets published on a Friday leading into a long holiday weekend, will anyone read it? I’m guessing many people are taking today off, so I’ll keep this short and sweet. Here’s
Creating a superior customer experience has become a significant competitive differentiator across many industries. Yet, many companies overlook a critical contributor to customer experience — their delivery drivers. In fact, in a survey of 28
“It’s choppy waters ahead for delivery startups.” That is the subtitle of a recent TechCrunch article by Kyle Wiggers. Here’s an excerpt: The boom [in delivery companies] continued into early 2022, with startups like Getir,
‘Tis the season for graduations. My oldest daughter graduated from college last month. My youngest daughter will graduate from 8th grade this morning, which means I better get going. So, without pomp and circumstance, here’s
Silver bullet (noun): a simple and seemingly magical solution to a complicated problem. In my 23 years as an industry analyst, there is probably no topic that has been written about and talked about more
Where’s my truck or shipment? When will it arrive? Is the truck available? Answering these questions has traditionally involved making time-consuming “check calls” to carriers and drivers which are annoying and potentially a safety risk.
I have a case (and several shoe boxes) filled with music cassettes from my high school and college days. There’s one cassette in particular that ranks among the most listened to in my collection: Midnight
I believe we’re witnessing the birth of a new transportation mode, one that will take many years to develop and mature (but will probably happen sooner than we think), and one that will make our
There is a rising trend towards incorporating sustainability in supply chains growth strategies, particularly as economies transition towards a post-pandemic outlook. In fact, 64% of
When it comes to efficiency, today’s global supply chain has never been better. In the last 20 years, the size of the container ship has
In the freight industry, we often contextualize fluctuations in market trends in terms of contract rates versus spot rates. When spot rates are beneath contract
Note: Today’s post is part of our “Editor’s Pick” series where we highlight recent posts published by our sponsors that provide practical knowledge and advice
Let’s face it: as human beings, none of us like being rejected. Be it in our personal or professional lives, there are few emotions that
