“How are you doing?” is a question we often ask friends and colleagues. “How are we doing?” is a question companies often ask themselves. But in order to answer that question as completely as possible, companies need to look beyond internal metrics. They need to know how they’re doing compared to others in the industry too. And that’s where benchmarking comes in. What does benchmarking mean, particularly in transportation? Is there a standard approach? How can companies use benchmarking to drive improvements in transportation? Those are some of the key questions that Stephen Husk, QA Manager, Managed Analytical Services at BluJay Solutions discusses in this Talking Logistics episode.
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