The Evolving Complexity in the Parcel Environment
Adrian Gonzalez
December 2, 2020
The COVID-19 pandemic has put a major spotlight on parcel shipments as consumers and businesses have accelerated the shift to online purchases. At the same
On Tony Hsieh, Customer Experience, and Logistics Outsourcing
Adrian Gonzalez
November 30, 2020
There is a lot of focus today on competing on customer experience and the role of supply chain and logistics in enabling it. But one
From Heartbreak To This
Adrian Gonzalez
November 25, 2020
Sometime in the future — I don’t know how far, maybe 10 years, 20 years, 30 years from now — there will be something great
Reducing Supply Chain Complexity (Reining In the Endless Aisle)
Adrian Gonzalez
November 23, 2020
“Complexity is really a killer,” said Roberto Isaias, Mattel’s chief supply-chain officer, as quoted in a January 2, 2020 Wall Street Journal article by Paul
Above the Fold: Supply Chain Logistics News (November 20, 2020)
Adrian Gonzalez
November 20, 2020
Why join Indago? Here’s a reason given by one of our members, the Director of Freight & Warehousing at $1B+ Food & Beverage Company: “I
Supply Chain Resilience: Back in the Spotlight
Adrian Gonzalez
November 18, 2020
Editor’s Note: The following is an excerpt of a research report published yesterday, “Creating Resilience Amid Disruption: 2020 Supply Chain Market Research.” This third annual
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