Crowdsourcing apps, same-day delivery, and ecommerce trends continue to impact last mile delivery expectations. With this ever-changing landscape, cost-effective management of the last mile has become a challenge that needs a broader view.
We just finished our conference, Descartes Evolution 2019, where the theme was Transforming the Customer Experience. I reflected on a session where our customer explained how they were transforming the customer experience in a unique way in logistics: by extending the planning horizon. The retailer significantly improved its ability to complete repairs on the first visit, and correspondingly cut overall response time, by providing better schedule visibility to technicians in advance of actual service dates.
The transportation industry has long discussed blockchain with a healthy dose of skepticism or has taken a wait-and-see approach to its adoption. But lately, we’ve started seeing more optimism and ideas for blockchain’s use, especially as it emerges as a possible solution to shipment visibility and carrier communications.
Duty Drawback is a refund from the U.S. Customs Service for 99% of the duties paid on imported items which are subsequently exported or used
According to the 2017 MHI Annual Industry Report, released in April 2017, 80 percent of executives surveyed believe that digital supply chain will be the
As the evolution of retail and the way consumers purchase goods continues to change, meeting the challenge to effectively serve both consumers and retailers is
