Whether you’re a B2B or B2C company, delivery is becoming a competitive differentiator and a key driver of customer experience. Even if everything goes perfectly
In June 2023, we asked members of our Indago supply chain research community — who are all supply chain and logistics executives from manufacturing, retail,
The breakdown of Southwest Airlines’ operations last December was blamed in large part on “technical debt”– that is, on the airline “relying on older or
Global organizations want more automation within their supply chain to tackle issues like cost escalation and demand volatility. Generative AI has emerged as a transformative
Two years ago at Manhattan’s Momentum 2021 conference, the company introduced Manhattan Active Transportation Management. This wasn’t an upgrade to its previous TMS solution; it
As I highlighted last week in “Negotiating With A Chatbot: A Walmart Procurement Case Study,” despite all the hype surrounding Artificial Intelligence (AI), relatively few
