Defining Success for 3PLs in a Changing Supply Chain World

Andrew Kirkwood, SVP of Sales for 3PLs at JDA Software, discusses the challenges and opportunities third-party logistics providers (3PLs) face today and the role IT is playing in helping them meet their strategic objectives and customer needs. Andrew addresses the following questions and more:

  • What new challenges and opportunities are logistics service providers facing?
  • How do these challenges and opportunities differ by geographic region? By size of 3PL?
  • Are 3PLs shifting away from developing their own proprietary solutions? If so, what factors are driving it?
  • How are omni-channel and Internet of Things impacting the technology needs of 3PLs?
  • Can you share with us some examples of how leading 3PLs are leveraging technology to differentiate themselves in the market and meet the needs of their clients?
  • Where are your 3PL customers taking you? What types of solutions and services are they looking for moving forward?
  • What attributes will define success for 3PLs moving forward in this changing supply chain world?

After watching, post a question or comment for Andrew and keep the conversation going!

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