Dawn Salvucci-Favier, VP Product Management at 3Gtms addresses the following questions and more in this timely and informative episode:
- Why is pricing and billing so complex for logistics service providers? What challenges does it create?
- How can LSPs turn customer billing and pricing into a differentiator? What’s required?
- When you look at some of your LSP customers that are leading the way in this area, what are some of the things they’re doing to set themselves apart?
- When it comes to omni-channel retailing and the Amazon Effect, does customer pricing and billing have a role to play?
- What questions should LSPs ask themselves to assess whether they have the right capabilities in place to leverage customer billing and pricing as a differentiator?
Podcast version (click to play):