Final mile is not simply the last step in the delivery process — it’s also the final moment of truth, where the customer experience is either won or lost for many companies. But delivering on that promise is getting harder. Expectations for speed, visibility, flexibility, and reliability continue to rise, while operational complexity keeps growing. So, what separates final mile leaders from the rest? That is the main question that Nate Browne (SVP of Final Mile) and Meg Meurer (VP of Final Mile Sales) at Werner discuss in this Talking Logistics episode.
Podcast version (click to play):
Podcast: Play in new window | Download
