
On Tony Hsieh, Customer Experience, and Logistics Outsourcing
There is a lot of focus today on competing on customer experience and the role of supply chain and logistics in enabling it. But one

There is a lot of focus today on competing on customer experience and the role of supply chain and logistics in enabling it. But one

Sometime in the future — I don’t know how far, maybe 10 years, 20 years, 30 years from now — there will be something great

“Complexity is really a killer,” said Roberto Isaias, Mattel’s chief supply-chain officer, as quoted in a January 2, 2020 Wall Street Journal article by Paul

Why join Indago? Here’s a reason given by one of our members, the Director of Freight & Warehousing at $1B+ Food & Beverage Company: “I

Editor’s Note: The following is an excerpt of a research report published yesterday, “Creating Resilience Amid Disruption: 2020 Supply Chain Market Research.” This third annual

Last week, Virgin Hyperloop “completed the first test of its high-speed transportation technology with humans on board,” as reported by CNN. “The company’s hyperloop pod