Editor’s Note: The following is an excerpt of a research report published last week, “2020 3PL Survey: Shifting Priorities in an Unprecedented Year.” The research,
There are lots of words and phrases associated with 2020: COVID. Cancelled. Unprecedented. But as several news items from this week show, there is another
The COVID-19 pandemic has put a major spotlight on parcel shipments as consumers and businesses have accelerated the shift to online purchases. At the same
There is a lot of focus today on competing on customer experience and the role of supply chain and logistics in enabling it. But one
Sometime in the future — I don’t know how far, maybe 10 years, 20 years, 30 years from now — there will be something great
“Complexity is really a killer,” said Roberto Isaias, Mattel’s chief supply-chain officer, as quoted in a January 2, 2020 Wall Street Journal article by Paul
