As I highlighted last week in “Negotiating With A Chatbot: A Walmart Procurement Case Study,” despite all the hype surrounding Artificial Intelligence (AI), relatively few
This is a drawing of me, through the eyes of my oldest daughter when she was 2 years old. Today she graduated from 8th grade,
I’m always on the lookout for companies that are using social networking technologies to enable business processes other than marketing and customer service. Yesterday, I
Since most companies are still in the “early observer” stage when it comes to using social networking tools for business processes other than marketing and
