Did you make any New Year’s Resolutions for 2019? Are you’re still looking for a personal challenge this year? Then how about joining our Logistics Leaders for T1D Cure cycling team and help us raise money for JDRF in our quest to create a world without type 1 diabetes! There are five rides you can […]
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Editor’s Note: Above the Fold is a new segment on Talking Logistics where we spend a couple of minutes discussing a headline or two from last week’s supply chain and logistics news and raise a question for you to answer. Today’s segment is on same-day delivery. How will the same-day delivery market shake out? Post […]
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Since I’ll be speaking in three sessions at next week’s CSCMP Edge 2018 conference, I’ll be busy today finalizing my preparations. It’s also the end of the month and the end of the quarter, which means I need to put on my finance and payroll hats later today to complete those administrative tasks. And it’s […]
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Alex Rhodeen, Director of Disruptive Solutions at GEODIS, discusses the following questions and more in this timely and informative episode: In a blog post a few weeks ago, you wrote that “Creating a great customer experience in last mile delivery doesn’t start with picking up the order, it starts with the internal process a brand […]
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Understanding customer expectations is a priority for businesses in all verticals and meeting (or, ideally, exceeding) those expectations is crucial to winning customer loyalty. This is true of your customers and your customers’ customers. One area receiving a lot of attention in recent years is Last Mile delivery tailored to a customer’s preference. No Such […]
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Top E-Commerce Trends in 2019
For consumers e-commerce is increasingly the preferred method for shopping. Younger shoppers already embrace it and more frequently older shoppers are as well. As e-commerce continues to grow, companies need to adjust their approaches in order to win customer loyalty. According to Nasdaq, by 2040, 95% of purchases will be facilitated through e-commerce. Winning this […]
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