Above the Fold: Supply Chain Logistics News (October 9, 2026)

Once again, I find myself 33,000 feet above the world.

I’m flying back from Descartes’ Innovation Forum in Chicago, where I moderated two panel discussions and participated as a panelist in a third. Needless to say, it was a busy and productive three days, with plenty of learning, networking, and fun mixed in. I’ll share my takeaways from the event in a future post.

Do I work, read my book, watch TV, or fall asleep?

That’s always the question when I fly.

I’m going to start with work and see what happens.

Tray table down. Laptop open. I begin:

Here is the supply chain and logistics news that caught my attention this week:

C.H. Robinson + RXO: Will Bigger Be Better?

On Monday morning, C.H. Robinson announced that it will acquire RXO “in a stock-and-cash transaction for an implied value of $5.8 billion and will create a combined company with an enterprise value of over $25 billion.”

My LinkedIn feed was flooded all day (and for the rest of the week) with posts and comments about this deal. Was this a smart acquisition? What are the implications for customers, employees, and carriers? How does this change the 3PL competitive landscape? 

All good questions, which I don’t have the time or space to go into today. I’ll just comment briefly on a couple of points.

First, C.H. Robinson says that it expects “to realize approximately $300 million of net run-rate cost synergies within two years post-close.” These “cost synergies” will come through “cost-to-serve opportunities, operating efficiencies, shared-services savings and third-party spend optimization.” Not explicitly mentioned, but likely embedded somewhere in that word salad, are cost savings from headcount reductions. 

Also, just like with transportation operations, there is the value you plan to achieve and the value you actually realize. Will C.H. Robinson ultimately achieve its projected $300 million in annual cost savings from this acquisition? Maybe, maybe not — let’s check back in a couple of years.

History suggests, however, that realizing the promised benefits of an acquisition is easier said than done. According to research by McKinsey from May 2004 (“Where mergers go wrong”), approximately 60% of mergers achieve almost all their planned cost synergies, while about one-quarter overestimate those savings by at least 25%. More recently, PwC’s 2026 M&A Integration Survey found that only about one-third of acquirers fully achieve all their prioritized acquisition objectives, which includes more than cost savings. The bottom line is that what looks achievable on paper doesn’t always materialize as planned.

I’m not a financial or M&A expert, so that’s as far as I’ll go on that point.

The second thing I want to comment on is C.H. Robinson’s expectation that “combining both companies’ robust trucking brokerage and managed transportation businesses, along with C.H. Robinson’s global forwarding and RXO’s strengths in expedited and last mile, will create a more comprehensive offering for customers across a larger and denser network.”

The press release adds that the transaction will enable the company “to deliver more tailored solutions, creating opportunities to deepen relationships, increase wallet share and win new enterprise customers. The companies’ complementary commercial capabilities and diverse customer base will also create compelling cross-selling opportunities.”

Underlying that growth opportunity is the assumption that customers will place greater value on having more capabilities and services available from a single provider. But is that actually what shippers want? When looking for a 3PL partner, do companies prefer a Best-of-Breed or a One-Stop-Shop provider?

We asked twenty-two members of our Indago supply chain research community — who are all qualified and verified supply chain and logistics executives from manufacturing, retail, and distribution companies — that question in March 2022. Almost three-quarters of our respondents (72%) said they would prefer to work with a Best-of-Breed provider (one that specializes in a specific logistics function) instead of a One-Stop-Shop.

“I always lean towards providers who excel at having focus,” said one Indago supply chain executive. “Be great at one thing and I’ll give you my business. If you try to do too much, you’ll lose out on quality.”

Here are some other value-added comments from our members:

“My ‘perfect world’ preference is Best-of-Breed. But as a practical matter, we find it difficult to effectively integrate across multiple 3PL providers (in all aspects — business, operations, technology). So, where we have ended up is to identify the ‘Best-of-Breed’ of the One-Stop-Shops.”

“I think mergers and acquisitions are rarely good for the customer. It is very difficult to integrate services and technologies between established companies.”

“One-Stop-Shop is a ‘nice to have’ feature, but a Best-of-Breed is a ‘must have’ feature.” 

“I am a fan of One-Stop-Shop, if there are economies of scale benefits, as there should be.”

“Best-of-Breed is more important than One-Stop-Shop. From my perspective, all shipments are important, and many 3PL partners specialize in specific modes or lanes, making more sense to follow a Best-of-Breed [approach]. The One-Stop-Shop would only be beneficial if it was able to provide excellent skills and expertise across all modes and lanes.”

Granted, the sample size was relatively small compared to the overall market, but the results align in general with what I’ve heard from shippers across my 27 years of conducting surveys, moderating panels, and leading think tank sessions on 3PL-customer relationships.

But what do you think? Do you agree with our Indago members? When looking for a 3PL partner, do you prefer to work with a Best-of-Breed or a One-Stop-Shop? Do you believe the ongoing mergers and acquisitions in the 3PL industry are positive for shippers — i.e., provide shippers with more value and benefits — or are they negative (or neutral) for shippers? Post a comment and share your perspective! 

And with that, the pilot has just announced that we are making our initial descent into Boston, so I have to put my tray table up and put away my laptop. It’s good to be home.

Have a meaningful weekend.

Song of the Week: “Enjoy the Ride” by almost monday

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