This Week in Logistics News (May 27-31, 2019)
Adrian Gonzalez
May 31, 2019
Why do I still have a landline telephone? I work from home most days and our landline phone rings throughout the day. I never pick
This Week in Logistics News (May 13-17, 2019)
Adrian Gonzalez
May 17, 2019
Out with the old, in the with new. It had been almost 4.5 years since we last refreshed the Talking Logistics website, but yesterday at
Have You Missed the Most Valuable Aspect of Your Transportation Management System (TMS)?
Adrian Gonzalez
May 7, 2019
Transportation cost savings is usually cited as the number one reason companies invest in a transportation management system (TMS), but does the value go beyond that? When it comes to getting the most value from a TMS, what can we learn from leaders in the industry?
Another Way to Transform the Customer Experience
Chris Jones
April 18, 2019
We just finished our conference, Descartes Evolution 2019, where the theme was Transforming the Customer Experience. I reflected on a session where our customer explained how they were transforming the customer experience in a unique way in logistics: by extending the planning horizon. The retailer significantly improved its ability to complete repairs on the first visit, and correspondingly cut overall response time, by providing better schedule visibility to technicians in advance of actual service dates.
Takeaways from Descartes Evolution 2019
Adrian Gonzalez
April 10, 2019
I’ve been an industry analyst for over 20 years, which is hard to believe sometimes. I got started just as the dotcom craze was taking
This Week in Logistics News (March 25-29, 2019)
Adrian Gonzalez
March 29, 2019
“I am playing rugby this semester,” my daughter, a freshman in college, announced a few weeks ago. I don’t know anything about rugby, other than
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