As I highlighted in a November 2021 post titled “Taking More Direct Control Of Your Supply Chain,” over the past few years, there have been
I’ve said in the past that last-mile delivery is a new moment of truth, a moment where you can further delight your customer and strengthen
Back in March 2014, I wrote the following in Keeping Control: What 3PLs Must Convince Their Customers: For many years, companies viewed logistics as a
It’s no secret that the pandemic and its aftermath have created a very constrained transportation environment. There are about seven to eight loads for every
A consumer buys two different shirt sizes online and returns the one that doesn’t fit. A retailer returns pallets of unsold merchandise back to the
I went for a 42-mile bike ride yesterday morning, part of my Logistics Leaders for T1D Cure cycling team training. At mile 16, I learned
